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I purchased System Mechanic or Search and Recover from AOL and have subscription questions

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Customers who have purchased System Mechanic or Search and Recover products as a monthly service from AOL Product Central, and have questions about their purchase, subscription or renewal (including refunds), can use the following methods to contact AOL:

  • Login to your account management area on https://aolproductcentral.aol.com/ and click My Account
  • Contact AOL by email at support@aolproductcentral.com and their customer care team will follow up directly
  • Contact AOL’s billing voicemail box and leave a message

    AOL US: 866-485-9217
    AOL UK: call 0808-234-9279

If you would like to cancel your service:

  1. Go to your AOL My Account at myaccount.aol.com
  2. If prompted to sign in, do so using your AOL screen name and password
  3. You will then be brought to the My Services tab. Click on System Mechanic/Search and Recover
  4. Click Cancel Service
  5. Click Cancel Service again to confirm.